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Estate sale procedures

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Estate sale procedures

Dear Phyllis,

I have been following your real estate question and answer column for years. I have a new subject, I don’t believe you have discussed. We sold our home with the same Realtor who helped us with our purchase more than twenty years ago. Because we were relocating to South Carolina to be near our grandchildren, our agent referred us to someone who could manage the estate sale after our move. My sister agreed to water, take out the trash, and generally keep an eye on the home for us after we left. Once we had cleared out what we were taking with us, the remaining items were tagged for sale.

My sister saw a vanity stool priced at $125 and asked if she could have it, and I agreed. The estate sale manager later complained to our agent that the item should not have been removed. Our agent then asked me to pay the estate sale company the $125.

We had already paid more than $100,000 in commission for the estate sale. I went ahead and paid the $125, although I was surprised by the request. Because we had moved out of state, I felt the estate sale company assumed there would be no further business from us.

Can you clarify how estate sale procedures typically work in situations like this?

Disgruntled

Dear Disgruntled,

Estate sale procedures, like real estate practices, vary by provider. The estate sale company I use often complains when family members remove items after inventory but before the sale. This happens frequently, especially when relatives or close friends ask for keepsakes. However, she has never asked a seller to reimburse her for those items. Over time, I have given her enough business that she considers it part of the cost of doing business.

In this situation, things could have gone differently. First, your agent could have contacted the estate sale company and asked them to waive the issue. Alternatively, the agent could have paid the $125 directly and resolved it without involving you. Either approach would likely have avoided unnecessary friction and preserved better feelings about selling your longtime home and relocating out of state.

One thought on “Estate sale procedures

  1. Carrie says:

    The estate sales person sounds incredibly petty and greedy. Maybe if it was several items a case could be made but nit just this one

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